Frequently Asked Questions
Everything you need to know about your favorite stationery supplies.
How long does shipping take?
Shipping times vary by location, but most international orders arrive within 7 to 15 business days. You will receive a tracking number as soon as your order is dispatched.
What is your return policy?
We offer a 30-day return policy for unused and unopened items in their original packaging. Please contact our support team to initiate a return request.
Do you ship worldwide?
Yes, Stationery Pal ships to most countries across the globe. Shipping costs and delivery times are calculated at checkout based on your specific destination.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Are the products authentic?
Absolutely. We source our products directly from reputable brands and authorized distributors to ensure you receive 100% authentic stationery items.
Can I cancel or change my order?
Orders can be modified or cancelled within 12 hours of placement. Once an order has entered the fulfillment process, we are unable to make further changes.